Quality & compliance
Quality built into every step of the supply chain
Our quality management system is designed to protect product integrity and patient safety.
Licensed, certified and regularly audited
GDP Certified
Good Distribution Practice
ISO 9001:2015
Quality management system
Ministry of Health
Licence No. 0000-0000
Cold Chain
Validated 2–8 °C storage
Pharmacovigilance
Qualified person on duty
ISO 14001
Environmental management
Licences and certifications
Wholesale distribution licence
Issued by the Ministry of Health.
Licence No. 0000-0000 · Valid until 31/12/2027
Good Distribution Practice
Certificate of GDP compliance after regulatory inspection.
Certificate No. GDP-0000 · Last inspection 2025
ISO 9001:2015
Quality management system certified by an accredited body.
Certificate No. QMS-0000
Copies of our licences and certificates are available to customers and suppliers on request.
Our quality management system
- Responsible pharmacist overseeing all distribution activities
- Supplier and customer qualification before the first transaction
- Temperature mapping and equipment qualification
- Documented recall, returns and complaint procedures
- Regular self-inspections and staff GDP training
Pharmacovigilance
We collect and forward reports of suspected adverse reactions, product quality complaints and medication errors to the marketing authorisation holder and the national authority, within the legal timelines.
Pharmacovigilance contact
Report an adverse event
Please include as much of the following as you can:
- Product name, strength and batch number
- Description of the reaction and when it started
- Patient age and sex (no names)
- Your name and contact details
You can also report directly to the national pharmacovigilance centre of the Ministry of Health.